Monthly Service Manager

Monthly Service Manager is a global, enterprise-class, web-based software application created specifically for introducing and managing recurring monthly, quarterly and yearly extended services for large, multi-store, multi-national retail organizations, which utilize their own point-of-sale service SKU system. Monthly Service Manager enables retailers to offer their customers affordable subscription-based warranties in addition to traditional, upfront pay, multi-year extended warranty offerings.

Monthly Service Manager offers full featured subscription capabilities for services:

  • Capability to offer monthly, quarterly, yearly and multi-year billing services
  • Patent-pending pricing features to offer introductory and loyalty promos
  • Retailer sales rep commissions generated based on choice of methods
  • One credit card, eCheck or statement bill for multiple customer services
  • Reporting tools to analyze by region, store, sales rep, product and pay period

A recurring pay extended services capability will help large retailers protect more products by reaching customers that have traditionally not bought extended warranties:

  • Those who have never tried extended warranties can now try on a monthly basis
  • Those who don't want to pay upfront, would have choices to pay monthly, quarterly or yearly
  • Those who switch products frequently can control the duration of their warranty

Monthly Service Manager is a highly scalable, on-demand software application which manages the monthly transactions of large multi-national retailers. Hosted by Monthly WarrantyTM, it eliminates the need for retailers to install, maintain or upgrade any hardware or software. Monthly Service Manager has the flexibility to work with different data sources, making it convenient to launch a subscription-based extended service program.

Monthly Service Manager's commission-based software business model demonstrates the commitment we have towards large retailers' success in introducing subscription-based extended services. We get paid when extended services are sold and maintained! Since our fees are based on recurring monthly transactions processed, retailers' costs become truly variable with the usage and success of the program. Best of all, there are no upfront investments in software and hardware.